Mission / Vision
Vision:

To be the leading money exchange in the UAE, offering the best currency exchange rates, following ethical business practices while earning the respect of all our stake holders.

Mission:

We will be a customer oriented and value creating company. Being a financial services company, we will achieve our vision with commitment and passion through innovation and technology and in an environment of fairness, honesty and courtesy towards stakeholders.

Quality Policy:
We are committed to deliver our services in professional, reliable and timely manner with an eye on the quality & standards.
We shall continually strive to improve our Knowledge, Technology & Processes in order to exceed the expectations of our stakeholders and comply with the statutory requirements.
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Al Rostamani International Exchange is committed to providing exceptional services and deliver quality, reliable and timely financial solutions to our customers.

We shall continually strive to improve our performance through:

• Setting and reviewing measurable quality objectives and adhering to them.

• Establishing a Quality Management System conforming to International Organization of Standardization.

• Adhering to all applicable local and international regulatory requirements.

• Continuous enhancements to our technology and processes that allow us to exceed the customers’ expectations.

• Ensuring genuineness of the currencies we trade in.

• Working hard to provide our customers with best exchange rates Dubai & UAE market can provide.

• Handling customers’ enquiries & transactions in efficient way (as per agreed Turn Around Times and SLA).

• We serve our customers fairly, with courtesy, respect and smile as per the published working hours

• We will ensure to provide our services thorough trained, skilled and helpful team that is equipped with the required knowledge and tools.

• We exceedingly value our relationship with partners and customers.

• We will cater to our customers’ needs professionally and to the best of our ability.

• Appreciate and treat our customers with mutual respect. We ensure our customers will be served in timely manner with error-free services.

• We will provide the most competitive fees and best exchange rate today and every day, in Dubai & UAE.

• We will ensure to help our customers when they needs us.

• We will always be open and transparent with our customers.

• We will respond to our customers’ requirements in a timely manner without a delay.

• We guarantee the genuineness of all Currencies that we trade.

• We will provide our customers with multi-channel services and ensure that we service them at their convenience, whenever possible.

• We will keep customers’ money and information protected and safe.

 

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Branch Locatorcurrency rates
Updated as on 09 December, 2021 00:00:00 AM *
CodeTransfer
INR0.049042
EUR4.22606
GBP4.909059
CAD2.965887
AUD2.716846
LKR0.018188
PKR0.020809
PHP0.073372
THB0.111066
USD3.68
* Rates are indicative only.
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